Hotel Bans Entire New Zealand Town for Bad Behavior

April 25, 2009 07:00 AM
by Sarah Amandolare
Despite the recession, a New Zealand town has been banned from a hotel, calling to mind various odd and extreme hotel banning measures in recent years.

Supreme Motor Lodge Takes Extreme Measures

Manager Malcolm Glen has banned anyone hailing from Wainuiomata, a town near Wellington, from his Supreme Motor Lodge in Palmerston North, New Zealand. The ban is a result of a "rowdy" display by previous guests from the town, which included mattress dragging from room to room, and noisy festivities. "They were having loud parties," Glen told the BBC.

It seems odd in the current economic situation that a hotel is able to afford such a ban, but Glen explained in a video interview that disruptive guests would only cause him to lose money eventually.

Background: Hotels cut back in recession

According to a January article in The Wall Street Journal, many hotel chains, including Marriott and Wyndham, have cut back on amenities because of the economic downturn. Items such as toiletries, spa services and housekeeping have been trimmed, the article explained.

Meanwhile, some other hotel chains have drastically cut prices to drum up business, reported HotelChatter, a Web magazine devoted to the hotel industry. In a February post on recession-influenced hotel practices, the publication wondered whether sales such as "Luxury for Less" actually offered guests a plush place to stay.

Related Topic: Odd and extreme hotel bans

Last September, the Metro Hotel in Woking, Surrey, U.K., turned away a 24-year-old soldier named Tomos Stringer, leaving him forced to sleep in his car with a broken wrist. The hotel receptionist on duty at the time told Stringer "it was company policy not to accept members of the Armed Forces as guests," a policy that was later refuted by the hotel, which apologized for the receptionist's mistake, reported The Times of London.

In September 2007, the Living with Legends: Chelsea Hotel Blog, which covers news and happenings at the New York City property, reported that a child resident of the hotel had prompted officials there to ban anyone unsupervised and under 18 from being in the lobby. The child allegedly antagonized a maid working in the lobby.

Last December, a west London Holiday Inn banned the song "Merry Christmas Everybody" by the band Slade after numerous guests complained about it. Hotel spokesperson Eleanor Conroy told the Daily Telegraph, "[W]e decided the best way to keep everyone's spirits up in the countdown to Christmas was to remove it from the playlist." Conroy said other songs would be banned if necessary, and other hotels were also reportedly considering banning the Slade hit.  

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